As the rising cases of long flight delays seems to have driven air travellers and cabin crew up the wall, experts and senior professionals share their mantras to keep it cool in the face of adverse, inevitable situations
Actor Radhika Apte was stuck on the aerobridge during a delay in Mumbai. Pic Courtesy/Instagram; Passengers dine on the tarmac. Pic Courtesy/Brontoshine on X; Sivamani plays drums on a baggage carousel in Kochi. Pic Courtesy/Sheetalmehta on X
Ladies and gentlemen, we are now preparing for take-off.” An otherwise mundane announcement, which has now become music to every traveller’s ears. The recent rise in long flight delays has sparked some unusual moments at airports. From Radhika Apte taking to Instagram from the aerobridge in Mumbai to voice her concerns, and veteran drummer Sivamani using the baggage carousel to belt out some cool rhythms; to stranded travellers sitting down for an unusual family dinner on the tarmac, or worse, passengers delivering punches to airline staff, we have seen it all last month. Psychologists and senior professionals in high-stress jobs share tried-and-tested mantras to make sure you can keep it cool when faced with similar situations.
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Legally calm
The first step for me is to understand why I am angry and to analyse if my anger will help the situation; most times, I realise it won’t. If your anger is directed towards a senior, wait before you explain your point of view. If it is towards a co-worker, ask them questions about their point of view, and if it is a junior, tell them to talk to you later about the issue. When I find myself in a particularly heated up situation, I take deep breaths and mentally rehearse my reply before voicing it. Lastly, while wrapping up work, note down your stressors for the day and steps to be taken towards tackling them in a diary. Then remind yourself that you will only look at it tomorrow.
Neha Bhide, advocate, Bombay High Court
Representation pics
What the doctor calls for
The solutions lie in the correct way to look at a stressful day. Realise that it was not a ‘bad’ day at all. Just a day full of challenges. Remember to take a few days off every month. Some moments of solitude every day are necessary for self-introspection and to understand where your anger stems from. I would also suggest spending a few minutes exploring spirituality in whichever sense suits your belief system. Most importantly, as a doctor, my advice would be to never resort to substance abuse. Alcohol or cigarettes may temporarily alleviate your mood and help you relax, but it is a recipe for addiction.
Dr Pranav Kodial, ophthalmologist
The art of letting go
My mantra is to remind myself of the core values that drive my work. While interacting with individuals who are dealing with personal bereavements, I remind myself that the goal is to alleviate their pain and not focus on my internal frustrations. Keep in mind, you need to get through the workday with your colleagues, irrespective of the conditions. Never talk down to a junior at work; the best results come out when you keep your cool while providing constructive criticism. I am an animal lover, and spend some moments between work interacting with my furry friends. Pick up a noble cause outside work and dedicate your free time towards it.
Sudhir Kudalkar, Senior Police Inspector, MHB Police Station, Borivali West
Taking your time
. Practice the concept of delayed response. When you notice that you’re losing your temper, announce it to the concerned individuals and ask them if you can
come back to the conversation later.
. Not following up on the issue at hand can lead to a build-up of unresolved issues that can manifest as anxiety and worry.
. Build a resilience cushion — a bunch of thoughts that you can fall back on in moments of rage or stress that will remind you what you have to be grateful for.
. Do not overstimulate your mind with cognitive data at work in the pursuit of managing everything. Leave room for thoughts that do not hold productive value.
Suchitra Inamdar, psychotherapist
Venting out to a coworker can help alleviate pent-up stress
Drawing boundaries
. Have a venting space at work. Let it out, and don’t carry it home.
. Prolonged frustration can put your body in a heightened nervous state. Take breaks to get your body to a baseline state.
. Grounding exercises like counting down from 10 in your mind and visualising your happy place can help you feel calmer during bursts of frustration and anger.
. Have a clear boundary of work hours. Do not entertain work related thoughts past your deadline.
. Organise your workplace. A clean workplace reflects a clean mind.
Dr Vidhya Nair, holistic psychologist
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