According to a study conducted by CPP Global, a leading provider of conflict management solutions, 85 per cent of employees experienced conflict to some degree, with 29 per cent stating that it resulted in decreased productivity. Photo Courtesy: iStock

Conflicts are bound to arise in every workplace. Whether they stem from differences in opinion, competing priorities, or misunderstandings, unresolved conflicts can lead to decreased productivity, damaged relationships, and a toxic work environment. By addressing conflicts in a healthy manner, teams can foster a more positive and collaborative work environment. Here are a few useful ways to manage work conflicts in a healthy manner. Photo Courtesy: iStock

By honing the art of crucial conversations, individuals can create a safe space where different perspectives can be shared and understood. It involves fostering mutual respect, actively listening to others, and seeking to understand their viewpoints. The goal is not to avoid conflict but rather to address it in a respectful and productive manner. Photo Courtesy: iStock

Employees should be encouraged to build conversational capacity. It refers to an individual's ability to engage in dialogue under pressure or during challenging situations. It involves staying focused, remaining curious, and managing emotions effectively. By developing conversational capacity, individuals can maintain composure, think critically, and communicate constructively, even in the midst of conflict. Photo Courtesy: iStock

Effective dialogue serves as the backbone of conflict management in the workplace. It allows individuals to express their concerns, clarify misunderstandings, and explore potential resolutions. When dialogue is approached with the intent of understanding rather than winning, conflicts can transform into opportunities for growth and learning. Photo Courtesy: iStock