11 July,2019 08:05 AM IST | Mumbai | Chetna Sadadekar
There are more potholes than road on this stretch near Bandra station on the west. Pic/ Bipin Kokate
Following mid-day's report about the delay in launching the pothole tracking system, BMC Commissioner Pravin Pardeshi on Wednesday instructed the roads department to ensure that the app is ready for public use at the earliest. Meanwhile, the civic body also claimed that there were just 100 potholes across the city that are yet to be filled. Citizens taking the roads daily may have a different story to tell though.
According to complaints received through another app called the 24X7 mobile application - a forum for citizens to register general civic complaints, from June 10, 2019 to July 9, 2019, 1,070 road-related complaints were received. The roads department claimed to have disposed off more than 90 per cent - 964 - of these complaints, said chief engineer S Nadgowda.
mid-day's report on July 9
ALSO READ
10,905 nomination papers of 7,995 candidates received as last day of filing ends
Mumbai: This 350m missing link will make walk to Bandra Terminus a breeze
Mumbai weather updates: City's air quality 'good' with AQI at 93
Maharashtra assembly elections 2024: BJP to fight 148 seats, Congress 103
Won’t campaign for Nawab Malik because of his Dawood link: BJP
Apart from the app for pothole tracking, complaints can be made on the BMC's official website and the 1916 helpline. For more detailed and targeted action on pothole-related grievances, the roads department has asked contractors to develop this pothole tracking system, called the Voice of Citizens.
Over the delay in launching the app, sources said that authorities have been fearing the number of potholes that will be reported on it. BMC authorities had last month announced that the system would go online by June but there are no signs of it halfway through July.
Civic officials said that a working desktop version of Voice of Citizens is already available but is not very user-friendly. Hence, a mobile version of the app is being prepared. "It will be ready in a week's time. Additional Municipal Commissioner (Eastern suburbs) has chaired two meetings with the contractors in this regard," said an official from the roads department.
Inputs by Arita Sarkar
Catch up on all the latest Mumbai news, crime news, current affairs, and also a complete guide on Mumbai from food to things to do and events across the city here. Also download the new mid-day Android and iOS apps to get latest updates
